Services

Implementation

Delivering reliable Enterprise DNS projects on time and within your budget.

Experience gained from thousands of implementations.

With BlueCat, you’ll work with professionals who have experience designing, deploying and optimizing BlueCat solutions. We’ll leverage our proven implementation and knowledge transfer methodologies to deliver the highest possible value for your investment.

Proven methodology takes the risk out of your project.

BlueCat’s proven “4D” implementation approach significantly minimizes the risks associated with migrating your DDI platform. We’ve outlined the details below. 

Currently using VitalQIP? We can help.

Plan

Define:

A BlueCat Migration Architect will gather detailed requirements for your new platform ensuring that all success criteria are identified and agreed upon.

Organization

Design:

Our Migration Architect will work with your team to complete an exhaustive data review and assessment, gap analysis, as well as prototype use cases. This is to ensure that all real or potential issues and risks are addressed with corresponding solutions. We will produce a complete architecture, project approach and migration strategy while taking any special considerations into account.

Maintenance

Develop:

Our exclusive BluePrint migration tool reads all of the most common data sources which we are called upon to migrate. It offers data analysis, reporting, and cleanup capabilities in addition to the ability to transform the data into an XML format. Blueprint is the primary tool used by our Professional Services field staff in the migration of data into our solution. With BluePrint, our Migration Architect will prepare your DDI data for the import process ensuring data accuracy and integrity. Any exceptions will be reported in order to take corrective action before the migration and test plans are finalized.

Migration

Deploy:

Before going live with BlueCat DDI, we simulate the migration in a dry run, either using a pre-production system or a realistic lab environment. This step will highlight any risks and limitations of the process and allow for data-driven adjustments. Our team will then work with you to make final preparations, perform the data migration and services cut-over, as well as monitor your deployment post launch.

Risk Mitigation Check List

We’ve seen it all! Even with your data and network configuration validated, projects can still run into challenges. Our detailed Risk Mitigation checklist ensures there is identifiable accountability for all parties involved – while enabling project delivery – in order for your migration to be done in a safe and controlled manner.

To cover all bases, we have created the Risk Mitigation Checklist below.

Risk

Mitigation

Lack of availability of key, skilled personnel in line with project schedule, causing delays. Detailed planning between BlueCat and customer project manager ensuring resource availabilities for critical tasks.
Delayed availability of IPAM, DNS and DHCP data. Move data extraction and analysis phase to the start of the project or even prior to official project start.
Restrictions on sharing of customer data requiring onsite consulting or use of customer’s equipment; unavailability of VPN. Early understanding of this requirement, early submission for approval of issuance of customer equipment or VPN.
IP address or DNS view conflicts between regions requiring unification and mitigation. Key technical resources across regions identified at project outset to assess and agree to data remediation.
Decentralized administration causing communication issues and difficulty with iterative cut-overs. Establish governance structure and communication plan with senior resource governance owner.
Unapproved architecture at project outset causing architecture changes mid-project. Detailed architecture requirements and design at project outset.
Delayed equipment procurement and installation due to resource constraints and/or import restrictions. Discuss potential blocks due to import restrictions and staffing. Consider virtual servers which provide a viable alternative that circumvents import issues.
Infrastructure insufficient to support solution, e.g. virtualization, monitoring, time synchronization. Sufficient resources provided by customer IT team.
Availability of sufficient or timely change management windows. Determination in detailed project planning of: change management windows, freeze dates, and customer’s change management processes.
Lack of understanding of customer’s specific roll-out processes, documentation requirements, and approval policies causing unexpected delays. Detailed review of these processes, documentation requirements, and approval policies for incorporation into project plan and schedule.
Insufficient network bandwidth for DHCP failover (latency) or replication (throughput). Verification and testing of network bandwidth.
Lack of understanding of firewall restrictions and settings causing failed cut-over. Detailed review of firewall checklists, restrictions, and specific settings during detailed design.
Requirement for more than four DHCP go-lives with one-week duration each causing extended schedule. Determine best and minimal go-lives during detailed planning.

Testimonials

What people say about us

The entire rollout from our initial three-week trial to our production ‘go live’ was designed by BlueCat’s Professional Services team, who were sensitive to our need to avoid service outages. The BlueCat team had the knowledge and tools needed for a smooth transition.”

Patrick J. Lazorchak Network Engineer

“A big part of the reason we’ve been so successful is BlueCat’s support. It is second to none.”

Kohls

“We needed a vendor to support us, and BlueCat gives us the support we need.”

Anthony Grenham Network Administrator at the University College Dublin