Technical Support is BlueCat Care’s standard service offering. To best support your BlueCat Products and Service solutions, we offer each Technical Support customer the following services:

  • Guidance, tips and techniques for your BlueCat solutions
  • Troubleshooting when you experience unexpected behavior or results
  • Reproduction of any issues or product defects you encounter in your environment
  • Assistance in providing alternative solutions to help maintain application stability until the issue or defect is corrected
  • Access to software maintenance updates that cover hotfixes, cumulative patches and minor and major releases
  • Overseeing hardware repair or replacement when and where applicable

Contact us for more information.

“Outstanding support, as always”
Beaumont Hospitals

Scroll Up