BlueCat Care Portal
BlueCat’s online support portal is available to all our customers. It provides access to a wide variety of tools and technical information to help you manage and get the most out of your BlueCat investment.
Available 24/7/365, the Care Portal is the best way to interact with our Customer Care team and the ideal place to start when you have a question or a potential issue.
How you benefit:
- Response time to severity 1 issues consistently exceeds SLAs
- After submitting a case, triage and solutioning commences within minutes, if not immediately
- 24/7/365 access to a globally deployed team
- Access to security patches, product information, solution updates and more
- Access to Knowledge Center resources
Already a BlueCat customer? Request a Care Portal account now.